SureGroups Privacy Policy

Sure Groups (“we,” “us,” or “our”) is committed to safeguarding your personal information in compliance with Nigeria’s Nigeria Data Protection Act 2023, the Central Bank of Nigeria (CBN) regulations, and other applicable laws.

This Privacy Policy explains how we collect, use, store, and share your personal data when you use our group management services, website, and mobile application.

 

1. Information We Collect

 

We collect personal and transactional data to provide efficient group management services.

a. Personal Information

• Full name, email address, phone number, date of birth
• Government-issued ID (e.g., NIN, BVN, passport)
• Business or association registration details (for group admins)
• KYC verification details

b. Transaction Data

• Group-related transactions, payments, and contributions
• Group membership details and roles
• Financial records and payment history for group members

c. Device & Usage Data

• IP address, device type, browser type
• Login activities, session details, and security logs

d. Location Data

 

• Collected with user consent for fraud prevention and regulatory monitoring.

e. Communication Data

• Messages exchanged within the group platform
• Customer support interactions

 

2. How We Use Your Information

We process personal data to:

• Facilitate group creation, management, and user participation.
• Verify member identities and administer KYC checks to prevent fraud, money laundering, and unauthorized access.
• Ensure compliance with CBN, NDIC, and AML/CFT (Anti-Money Laundering/Counter-Terrorism Financing) regulations.
• Provide customer support and dispute resolution.
• Enhance security monitoring and fraud detection using AI-driven analysis.
• Notify users of group updates, security alerts, and policy changes.

 

3. Data Sharing & Third-Party Services

We do not sell your personal data. However, we may share data in the following cases:

• Regulatory Authorities (CBN, EFCC, NDIC) – To comply with banking, AML, and financial crime laws.
• Payment Processors & Financial Institutions – To process and settle group payments and contributions.
• KYC & Fraud Detection Providers – For identity verification and security checks.
• Third-Party Integrations – If you integrate Sure Groups with third-party services (e.g., accounting tools, marketplaces), we may share relevant data upon your approval.
• Legal Compliance – If required by a court order, law enforcement, or financial regulations.

 

4. Data Security & Protection

We implement strict security measures:

• End-to-End Encryption – Protecting sensitive data during transmission.
• Secure Storage (CBN-compliant) – Data is stored securely on local servers within Nigeria.
• Fraud Detection AI – Identifying suspicious activities to prevent unauthorized transactions.
• Multi-Factor Authentication (MFA) – Enhancing account security.
• Regular Security Audits – Ensuring compliance with CBN cybersecurity standards.

 

5. Your Privacy Rights

In line with the Nigeria Data Protection Act 2023, you have the right to:

• Opt-Out of Marketing – Manage notifications via account settings.
• Withdraw Consent – Revoke location tracking and non-essential data sharing.

To exercise these rights, contact privacy@suregroups.ai.

 

6. Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

• Enhance website functionality and security.
• Analyze platform usage for service improvements.
• Detect fraud and suspicious activities.

You can adjust cookie settings via your browser preferences.

 

7. Compliance with CBN & Financial Regulations

Sure Groups operates in compliance with the Central Bank of Nigeria (CBN) and other financial regulations, including:

• CBN Guidelines on Group and Payment Services
• Anti-Money Laundering (AML) & Counter-Terrorism Financing (CFT) Laws
• Nigeria Data Protection Act 2023 (NDPA)
• National Information Technology Development Agency (NITDA) Regulations

Users engaging in fraudulent, unlawful, or non-compliant transactions may have their accounts reported to CBN, EFCC, and other regulatory authorities.

 

8. Updates to This Privacy Policy

We may update this policy to reflect new regulations or security enhancements. Users will be notified of major changes via email or platform alerts.

 

9. Contact Us

For inquiries, complaints, or data privacy concerns, contact:

Website: www.suregroups.ai

 

By using Sure Groups, you acknowledge and agree to this Privacy Policy. If you do not agree, please discontinue using our services.